Business Services Representative, Marketing, Monitoring
4 Year Degree
While delivering innovative solutions, exceptional service and trusted results, the Business Service Consultant (BSC) provides outreach and assistance to businesses in targeted industries providing a full range of value-added services to meet businesses workforce development needs. The BSC will recruit business customers, conduct analysis and develop a comprehensive service strategy, including linkages to appropriate partners and community resources.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Cultivate business relationships that result in repeat business, as well as reaching out to new employers and small business owners.
Build and manage a strong sales pipeline; Meet and exceed monthly KPI’s (key performance indicators) as well as monthly quota.
Work closely with Career Coaches to place customers in unsubsidized employment.
Maintain and develop good relationship with customers through personal contact, events, meetings or via telephone etc.
Documents all services in the appropriate data management systems.
Assists employers in accessing one-stop resources, including labor market information, job fairs, recruiting assistance, etc.
Contacts new businesses/employers to provide welcome information and orientate them to one-stop center services and provides follow up. Manage new business opportunities through all stages of the on-boarding cycle. Cold calling will be required.
Provides outreach to professional organizations, trade organizations, and post-secondary educational institutions.
Assesses the human resource needs of area businesses by conducting business surveys, customer satisfaction surveys, and/or job profiling/job analysis.
Conducts outreach and provides businesses with information and assistance regarding incentive programs such as OJT incentives, tax credits, and other available resources.
Assists in the coordination and facilitation of job fairs. Contacts employers to recruit their participation in job fairs, contacts vendors to secure donations and participates in job fairs, trade shows and related events.
Provides recommendations for new employer services or projects, and assists in the planning and implementation of special projects and/or employer services such as employer seminars, pre-employment testing services, employee credentialing, etc.
Other duties as assigned.
EDUCATION and/or EXPERIENCE:
Any combination of education and/or experience equivalent to graduation from an accredited college or university with Bachelor’s degree in business, education, public administration, behavioral science or related field.
A minimum of 3 years of policy and program experience in the areas of workforce development, economic development, or education.
Demonstrated knowledge of federal and state workforce and/or economic development legislation, policies and services.
OTHER SKILLS AND ABILITIES: Personal computer literacy required, including effective use of the Internet. A high proficiency in Microsoft Office (Word, Excel and Outlook) ability to navigate through data management systems. Ability to meet and/or exceed set goals and objectives. Excellent interpersonal, time management, customer service, organizational skills and communication skills, both oral and written required.
OTHER REQUIREMENTS: The ability to work in the field more than 90%+ of the time; possession of a valid driver’s license, a registered and insured vehicle that can be used during the course of work.
Interested applicants should submit a cover letter, resume, and salary history/requirements for immediate review/consideration. PLEASE CITE THE JOB TITLE (AND LOCATION) IN ALL COMMUNICATIONS ABOUT THIS POSITION.
KRA Corporation’s mission is simple: we provide businesses with a trained and reliable workforce by preparing jobseekers for today’s competitive workplace and tomorrow’s global economy. Since 1981, KRA has supported the mission of federal, regional, state, and local agencies that are dedicated to improving the lives of individuals and strengthening the communities in which we live. Today, KRA is r...ecognized as a national leader in workforce development for its innovative solutions, exceptional service, and trusted results.